Terms & Conditions
Payments
- Payment should be made on completion of works. Deposits and interim payments may be required unless other arrangement
- If a purchase order has not been provided, the original quote or invoice will act as the invoice for monies due.
- Alterations, and any works outside the original quote, will be charged out accordingly.
- The price quoted assumes that the work can be completed in one visit. Any additional visits will be charged accordingly.
- The price is valid for work to be completed within 1 month of quotation date, after which it may be subject to price increases.
- Late or non payment may incur extra charges.
- A defaulted payment may incur extra charges.
- Consultancy and additional site visits may be charged for at £60.00 + VAT per hour.
- All prices exclude VAT at the current rate (lower rate for firewood).
Firewood and General Deliveries
- All goods will remain the property of the Company until paid for in full.
- All deliveries will be a loose tip at customers discretion, no liability is accepted for damage caused when delivering.
- Stacking and barrowing are not included in costs unless otherwise stated and will be charged at £30.00 per hour per person.
- Firewood is supplied by volume, there may be air voids between logs but we aim for 150 / 200 logs per cubic meter.
- Delivery is charged at £1.80 + VAT per mile from CM12 0XZ on the AA Route Finder or equivalent.
Treework
- When necessary, we endeavor to seek permission to access adjoining gardens however we deem it NOT our responsibility to ensure access.
- We are not responsible for the removal of objects and ornaments. Movable ornaments should be relocated and an access path cleared before work can commence.
- A 10% surcharge may apply if access is poor (e g through adjoining gardens).
- We may require a TPO or conservation check this is charged at £10.00 + VAT.
- A full TPO application is charged from £35.00 + VAT.
- If a TPO application is necessary, we may require an additional site visit before work can commence. This will be charged at £60.00 per hour.
Landscaping
- All goods will remain the property of the Company until paid for in full.
- Block paving sets are 50mm.
- Concrete for bases is 150mm thick unless otherwise stated.
Tree Reports
- Report is only valid on date of printing and any undisclosed facts may cause invalidation.
Garden Maintenance
- Prices are per person per hour from time on site.
- Day rate is from 8am until 3.30pm, with 45min breaks (this may be taken throughout the day).
Termination
- Without prejudice to any other rights which we may have, we shall be entitled to cancel any contract forthwith, reposes any goods which remain our property and demand immediate payment of any outstanding amounts due including interest, if the customer commits any breach of Contract or become insolvent.
- The customer has the right to cancel but this must be communicated no less than 7 days prior to commencement.
- Cancellation must be effected by sending a written notice of cancellation.
- Where we have confirmed a project and the customer subsequently cancels, the customer will compensate the Company for all costs incurred up to the time of cancellation.
Force Majeure
- We will not be liable to the customer in respect of any failure to perform our obligations due to circumstances beyond our control. These circumstances shall include but not be restricted to weather conditions, fire, flood, war, shortages, breakdown of transport and plant, lockout, strike, act of God, etc.